Questions & Purchasing
  • To expedite the process, when calling or emailing please have stock number (i.e. #L345 or #CG72) with regiment (i.e. 31st Virginia or 12th PA.) available.
  • After calling us to make a purchase, we will reserve the item as “sale pending.”  If we have not received the payment after 5-7 days the item will be placed back on sale and the buyer who failed to follow through will lose any future buying privilege.
  • All items are guaranteed authentic for life to the original buyer.  We do not deal in any material where there is even a question as to authenticity.  If after receiving your purchase you find that our description of that item was not accurate, call us immediately (within 2 days of receiving your item).  We want you to be totally satisfied!
  • If a buyer desires to view an item in person, arrangements can be made.  Since all of our items are held in a bank vault, please allow at least three days notice when making a viewing request.
  • Acceptable payment is by a bank teller issued check, certified check or money order. (Personal checks are accepted but must clear before items are mailed (usually 10 days).
  • For very large purchases, credit terms may be arranged.  In establishing credit terms, the following will be enforced:
  • At least a 25% down payment must be made.  If the buyer fails to pay the remaining balance by the agreed upon date, the deposit will be forfeited. 
  • When items are purchased on credit, they shall remain in our hands until completely paid off.
  • Buyer pays for shipping and insurance – the amount is to be determined with placing an order.

Thank you for your business!